A CRM for electrical contractors that catches every call and turns more estimates into booked jobs

We find out by doing it. We call your main line at lunch, again after five and once on a Saturday. We fill out the form on your website, send a text and ask for a panel upgrade estimate. Then we write down who answered, how long it took and what happened next, and we look through your open estimates to see who owns them. You get the notes in plain words, with the fixes ranked by how much work each problem is costing you, and we go through them with you.

Some do. If you take emergency calls at night and nobody on your team can carry the phone, an answering service or an AI receptionist can take the call, ask the right questions and pass it to whoever is on call. If you don't do after-hours work, a clear greeting and a text back may be enough. We don't run an answering service. If one fits your company, we tell you what to look for and make sure every message it takes lands on your list with a name and a number, not in a forwarded email nobody opens.

Where your phone system or field service app supports it, yes. We check what yours can do, turn it on and write the message with you. For an electrical company it might read: "This is [your company], sorry we missed your call. Reply with what's going on, and if part of the house has lost power, tell us and we'll call you right back." The missed call still lands on your list for a call back. If your setup can't send a text, we tell you what would.

Right now they probably live in five places: the office line, the cell phone in your truck, the website inbox, a lead site and the email where a remodeler sent plans for a kitchen bid. We pull them onto one list, screen out the spam and sales pitches, and give each one a name and a next step. A builder's bid request carries its due date, so the number goes out before their deadline. The homeowner asking about a charger hears back the same day, even when the electrician she met is up in an attic.

Each open estimate gets a person who owns it and a date to check back, until the homeowner says yes, no or not yet. The timing fits the job. A charger estimate often hangs on the day the car gets delivered, so the follow-up comes before the car does. A generator estimate written the week of a storm goes cold once the power is back, so it stays on the list with a date ahead of the next storm season. A panel upgrade or a rewire on an older home is a bigger number, the homeowner may want a second bid, and that estimate gets a patient run of check-ins from someone who can answer questions about the work. For what to say when they want to think it over, read what an electrician should do when a homeowner needs to think about a quote.

Some electrical work comes with a clock. A buyer's inspection turns up an old panel, and the realtor needs a repair number before the inspection period runs out. A permit is pulled, and the homeowner wants to know when the inspector is coming. We put the deadline or the inspection date on the record, name who owns it and set the reminder, so the realtor gets the number in time and the homeowner hears from you before she has to call and ask.

Yes, and that is usually where we start. We set up whichever one you run, so a web form about a charger becomes an estimate with the homeowner's details already in it, and the photo of the old panel stays with the job. If you use neither, the list works on its own.

Yes. Every call and form keeps where it came from, whether that was Google, Local Services Ads, Facebook, a lead site or a neighbor, along with whether the estimate turned into a job. One ad might bring in outlet repairs while another brings in panel upgrades, and those are worth very different amounts to you. Once you can see which ads book the big jobs, next month's budget goes there and none of it is wasted on clicks that never turn into work.