Services

Marketing and follow-up services for home service companies

Home Service Guild sets up and runs the marketing and follow-up that keep a home service company's schedule full. That includes being found in Google search and in AI answers, running Google and Facebook ads, replying to every inquiry, and keeping in touch with customers once the work is done.

We organize all of it around the four jobs every home service business has to do well: Getting Found, Reply/Follow Up, Operations and Word of Mouth. Everything we build sits in accounts registered to your business. The website, the ad accounts, the customer lists and the history inside them belong to you.

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Our services

Our services grouped by the four jobs

Marketing is the job of getting found and getting chosen. Our search, AI answer, Google Ads, Facebook ads and lead generation services all belong to it, and we judge each one by the calls and booked jobs it brings in. The bigger picture is on our page about Getting Found.

The sales pipeline starts the moment a homeowner reaches out. Our lead follow-up service puts every call, form and text into one list, makes sure each one gets a reply, and keeps every quote open until the customer answers. More on that in Reply/Follow Up.

Operations covers booking, paperwork and scheduling. Most of that work happens inside your field service software, so our Housecall Pro and Jobber work covers it.

Repeat business begins after the work is finished. Our after-the-job follow-up keeps past customers hearing from you through the year, so they book again and pass your name to the neighbors. The whole job is laid out in Word of Mouth.

Housecall Pro setup and support

Many home service companies already write quotes, schedule crews and send invoices in Housecall Pro. We set up new accounts, clean up existing ones and connect Housecall Pro to the marketing and follow-up on these pages. That way an inquiry can become a quote without anyone typing the customer's details twice. We are independent of Housecall Pro and work for the owner, inside the account the owner pays for, and we train your team online. Our full Housecall Pro work has its own page. For companies that run on Jobber, we offer Jobber implementation and monthly support as well.

Not sure where to start? See which of the four jobs is costing your business the most work.

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Questions owners ask

Which service should a home service company start with?

Start where work is being lost. A company whose phone rings steadily but whose quotes go unanswered will gain more from follow-up than from new ads. A company with a quiet phone needs to be found first. We look at all four jobs together before suggesting where to begin.

Do you only work with companies that use Housecall Pro?

No. We set up and support both Housecall Pro and Jobber, and the marketing and follow-up work applies whatever you use. If you run different software, we connect to it where the software allows.

Which trades do you work with?

We work only with home service companies. That includes HVAC, plumbing, roofing, pest control, landscaping and many other trades that send a crew to a customer's home.

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